Darrin Wikoff’s webinar on process improvement and customer service is now available for download. Watch Archived Video
Posts Tagged ‘customer service’
Webinar Recording: Applying Process Improvement to Customer Service
Monday, December 7th, 2009
Free Webinar: Applying Process Improvements to Customer Care
Wednesday, November 25th, 2009
December 1, 2009
13:00PM — 13:30PM EST
Register NOW!
The success of any customer care initiative lies within customer relationship management, also known as CRM…
or specifically your organization’s ability to recognize when internal business processes have the potential to impact customer satisfaction and retention.
Listen as Darrin discusses the importance of technology and business processes and why cultivating a productive relationship between the two will lead to a more efficient and effective CRM program.
December 1, 2009
13:00PM — 13:30PM EST
Register NOW!
The success of any customer care initiative lies within customer relationship management, also known as CRM…
or specifically your organization’s ability to recognize when internal business processes have the potential to impact customer satisfaction and retention.
Listen as Darrin discusses the importance of technology and business processes and why cultivating a productive relationship between the two will lead to a more efficient and effective CRM program.
