Change Management Customer Success
Carpenter Technology Corporation, an international manufacturer and distributor of specialty alloys, finalized their acquisition of Latrobe Specialty Metals, Inc., however the merging of personnel, systems and processes was proving to be a daunting task. Soon after the acquisition was announced, Carpenter’s management team needed to begin focusing their attention on completing a smooth and successful transition.
Bristol-Myers Squibb (B-MS) is on a four-year Reliability Excellence® journey that requires changes in business processes, systems, tools, skills, and culture. B-MS began by engaging leaders in supporting and promoting reliability best practices. They also sought to build competency in the application of standard processes and best practices in reliability. This was a multi-site initiative that required buy-in training for employees from site leaders to technicians across 12 plants located in the United States, Mexico, Puerto Rico, Italy and Ireland.