Reliability Excellence for Managers

Advance your career and improve your organization’s performance by leading a reliability initiative. Organizations are recognizing the value of a culture of reliability and seeking leaders to help them achieve it. Reliability Excellence for Managers (RXM) prepares you to be that leader.

Many Fortune 500 companies have adopted LCE’s Reliability Excellence approach for reliability and asset management. Over the past decade, thousands of people from hundreds of organizations have completed RXM.

By creating a culture of reliability you can:

  • Increase equipment availability
  • Stabilize processes
  • Reduce waste
  • Improve overall equipment effectiveness (OEE)
  • Lower maintenance cost
  • Reduce spare parts inventory

RxM Chart

Sample results applying LCE’s reliability principles and processes

Attributes of a culture of reliability

In the excellent article “What high-reliability organizations get right” McKinsey authors identify four attributes of high-reliability organizations:

  • Robust reliability processes
  • Clearly defined roles
  • Institutionalized knowledge
  • Executive-level accountability

The RXM Experience

RXM will prepare you with strategies and tools to achieve these attributes through

  • Detailed reliability process maps, step definitions, and tools
  • RACI charts and job descriptions
  • eLearning for all disciplines and an on-line repository of institutional knowledge
  • Executive-sponsor attributes, coaching strategies and metrics

Through three 3-day classroom sessions and practical application over nine months, RXM offers the opportunity to interact with your peers and an Rx facilitator/coach as you share knowledge, discuss obstacles, and seek feedback on your reliability journey. 

You will build a business case for Reliability Excellence. You will learn how leadership and culture impact a change initiative, and how to become a change agent to help keep your organization reliable, agile and competitive. You will discover the business processes associated with world-class performance and build a plan to strengthen and stabilize the change for reliability. Between sessions you will transform classroom concepts into business results by completing on-the-job application assignments.

RXM Content

RXM’s content is aligned with industry standards and governance, including ISO55000, GFMAM Asset Management Landscape and the SMRP Body of Knowledge.

RXM includes a license to Atlas, LCE’s online reliability and maintenance system. Throughout the course Atlas tools and resources will be used to apply a proven process for achieving a culture of reliability.

Atlas Images

RXM is designed and developed by a team of respected thought leaders and authors in reliability and maintenance. The development team members hold the most highly recognized credentials in reliability, maintenance, learning, and project management. Credentials include CMRP, CRL, CRE, CPIM, IAM, PMP, and CPLP.

RXM Facilitators

Program facilitators are certified reliability professionals with decades of experience applying the content they teach. Most have applied the content in a wide variety of industrial and facilities environments. All hold the relevant certifications and credentials within their discipline.

To teach for LCE, all facilitators complete a rigorous training and development process. This process ensures they are talented instructors and facilitators of learning. They understand the science of adult learning and are adept at creating an engaging, active, sharing, learning environment.

When You Complete RXM

Because you will use LCE’s online reliability and maintenance system, when you complete RXM you’ll receive an Atlas Reliability Professional certificate. Many past RXM participants have also achieved their Certified Maintenance and Reliability Professional (CMRP) certification by sitting for the exam following completion of RXM.

What You Will Learn

Session1 – Develop a Culture of Reliability

  • State the driving factors in a culture of reliability
  • Explain that reliability is the foundation for asset management and enables RCM, Lean, TPM and continuous improvement programs
  • Conduct a reliability assessment and gap analysis
  • Prepare a business case for reliability
  • Develop a reliability policy, strategy, objectives, charter, principles, and scorecard
  • Develop reliability roles, responsibilities, staffing, and investment
  • Identify stakeholders in a culture of reliability
  • Develop partnership agreements
  • Explain the need for management commitment and active leadership

Session 2 – Reliability Work Streams and Change Management

  • State work management, reliability engineering, materials management best practices
  • Outline a work stream process improvement plan
  • Prepare change management tools to engage employees in a culture of reliability
  • Develop a reliability risk management plan
  • List critical success factors for implementing and managing change
  • Describe four change roles and their primary activities

Session 3 – Measuring and Sustaining a Culture of Reliability

  • Explain how reliability leadership, organization and performance evolve
  • Develop key performance indicators to drive and manage performance
  • Use a dashboard to report reliability progress
  • Explain how to use audits and assessments to drive continuous improvement
  • Outline a quick-win strategy to maintain employee engagement during implementation
  • Share reliability success stories and best practices
  • Use coaching cards and gemba walks to drive accountability
  • Evaluate and build reliability competency across the organization

Participants complete on-the-job application assignments between sessions

Course Dates

Series Starting in August 2019: (Charleston)

Session 1: August 27-29, 2019
Session 2: October 22-24, 2019 
Session 3: January 28-30, 2020
Session 4: March 10-12, 2020

Series Starting in February 2020: (Charleston)

Session 1: February 4-6, 2020
Session 2: April 7-9, 2020 
Session 3: June 9-11, 2020

Series Starting in June 2020: (Charleston)

Session 1: June 16-18, 2020
Session 2: August 4-6, 2020
Session 3: October 6-8, 2020

Series Starting in October 2020: (Charleston)

Session 1: October 20-22, 2020
Session 2: December 8-10, 2020
Session 3: February 9-11, 2021

Course Pricing

Price: $7,495

CEUs 8.4

Course Location

Life Cycle Institute, 4360 Corporate Road, Charleston, SC 29405

Course Facilitators

Dave Berube
Paul Borders

The facilitator's wealth of practical experience reinforced many concepts that are inherently difficult to visualize. Kudos to the facilitator! He is an excellent trainer!

Brian Buzard, Maintenance Excellence Manager, Central Arizona Project

The Reliability Excellence for Managers course was very stimulating. In fact, it is the best course I've ever attended! The course materials were excellent and the facilitator was well prepared. He used outstanding instructional techniques and is truly a subject matter expert.

Tim Osborne, Maintenance/Reliability Planner, Rhodia, Inc.

The materials were excellent with great flow and great worksheets that allowed students to understand the principles and philosophy. The facilitator really pulled it all together. He is very knowledgeable about the big picture and presents it in a clear, concise and easy to follow way.

David Thompson, Engineering and Maintenance Manager, Alcoa Mt. Holly

The fourth session of Life Cycle Institute's RxM course brought everything together for me. I am now able to visualize our Reliability Excellence journey.

JIvan Begovic, Swagelok

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