Reliability Excellence for Managers

Reliability Excellence for Managers Course Preview

Video Facilitators Make the Difference: Featuring Dave Berube

Video Facilitators Make the Difference: Featuring Paul Borders

ReliabIlity Excellence for Managers Training

Join the fast-growing group of maintenance and reliability leaders who have improved their organizations’ performance and advanced their careers by applying Life Cycle Engineering’s Reliability Excellence® framework.


The Reliability Excellence model is a flexible, scalable framework that has been adopted by dozens of Fortune 500 organizations as their framework for reliability and asset management.


Reliability Excellence for Managers (RxM) is the original reliability program designed to build competency through multiple classroom learning sessions and practical application over a year. Each year the content is updated to include our findings from new research, assessments, and application. In the past decade over 600 people, from nearly 200 organizations, have enrolled in the program.

You will learn how to customize and apply the tools and processes required to develop, implement and sustain world-class reliability-based performance and a culture of continuous improvement.

Program facilitators are certified reliability professionals with decades of experience implementing reliability.

The program is designed and maintained by a team of respected thought leaders and authors in maintenance and reliability, including Keith Mobley and Tim Kister.


RxM is delivered in four three-day sessions with a six to eight week interval between sessions. After each session, you are encouraged to apply what you have learned to reinforce learning and raise retention. When you return for the following session, you will share your experiences, thereby gaining a deep understanding and ability to sustain your new learning.

Over the four-part program, you will build a business case for Reliability Excellence. You will learn how leadership and culture impact a change initiative, and how to become a change agent to help keep your organization reliable, agile and competitive. You will become aware of the business processes associated with world-class performance. Finally, you will build a plan to strengthen and stabilize the charge for reliability.

Secure your Certified Reliability and Maintenance Professional (CMRP) credential by taking the exam proctored at the conclusion of the last session. While RxM is not a CMRP prep course, many of the more than 150 participants who have taken an LCE proctored CMRP exam cite this program as contributing to their success.

Learn How To

Session 1 - Building the Foundation for Rx

(Topics related to SMRP BoK Pillar 1 – Business and Management)

  • State the driving factors behind an Rx-based transformational change initiative
  • Build a business case for Rx
  • Outline the overall philosophies of Reliability Excellence and the Rx model
  • Develop Rx functional roles, responsibilities and partnerships within the organization
  • Recognize the need for management commitment and active leadership throughout the transformation
  • Define governing principles: common vision, shared values, objectives and goals
  • Describe how to build an enabling infrastructure, including organizational structure, budget and cost management
  • Recognize the correlation between OHS and reliability
  • Explain how Rx enables LEAN, Six Sigma, TPM and continuous improvement
  • Discuss the importance of employee involvement and methods to engage employees in Rx
  • Create an Rx A3 that defines both the change and clear vision of the future state

Session 2 – Leading and Managing Change

(Topics related to SMRP BoK Pillar 4 – Organization and Leadership)

  • Differentiate between being effective and efficient with people
  • Differentiate between technical and transformational change
  • Assess how systems, structures and leadership style affect a change initiative
  • List five critical success factors for implementing change
  • Describe four change roles and their primary activities
  • Summarize physiological and psychology effects of change
  • Use active listening to manage individual change
  • Identify risks associated with an Rx Implementation
  • Develop an Rx risk management plan
  • Prepare tools to support an Rx implementation
  • Develop a Gemba walk job aid

Session 3: Best Practice Business Processes and Optimization

(Topics related to SMRP BoK Pillar 2 – Manufacturing Process Reliability and Pillar 3 – Equipment Reliability)

  • Discuss the role of standardized processes and procedures.
  • Summarize the critical role of work management in success and sustainability
  • Discuss methods to lower total cost of ownership and extend useful life of capital assets
  • Examine how to eliminate waste and non-value added activities by implementing a loss elimination process
  • Define key requirements of effective materials management and handling
  • Define the responsibilities of an effective procurement function
  • Discuss how the reliability engineering function manages risks and optimizes performance
  • Outline an effective Life Cycle Asset Management program
  • Justify the need for a Management of Change process
  • Describe how information management tools and best practices are critical to sustaining Rx
  • Use learning best practices to support a workforce development program
  • List the supervisory behaviors that promote reliability

Session 4 – Sustaining Reliability and Continuous Improvement

(Topics related to SMRP BoK Pillar 1 – Business and Management and Pillar 5 – Work Management)

  • Develop Rx key performance indicators (KPIs) to drive and manage performance
  • Discuss how a company dashboard and balanced scorecard report Rx progress to leadership
  • Use a role and responsibility matrix to increase employee engagement
  • Discuss 4 components of audits and assessments that support continuous improvement
  • Discuss how equipment history and asset process design sustain reliability
  • Use tools to support work management, improve the work environment and productivity
  • Draft a master plan to a successful Rx transformation
  • Complete a business case for Rx

Who Should Attend

Reliability Excellence for Managers is ideal for corporate and plant managers, as well as those engaged in continuous improvement initiatives such as Lean, TPM and Six Sigma. Suggestions include Chief Operating Officer, V.P. Operations, General Managers, Plant Managers, Corporate Reliability Managers, Maintenance Managers and Operations Managers.

CMRP Certification

Upon completion of the final session, students will be offered the opportunity to become a certified maintenance professional. Certified Maintenance and Reliability Professional (CMRP) by the Society for Maintenance and Reliability Professionals Certifying Organization (SMRPCO). Visit to register prior to your final session.  Note that no educational offerings are endorsed by SMRPCO.

Additional Information

Each course includes a comprehensive active learning manual, morning and afternoon refreshments, lunch, and the use of a fully equipped e-business center. Class hours are 8:30am to 4:30pm Tuesday through Thursday. All students completing a class at the Life Cycle Institute will receive a certificate of completion awarding 8.4 CEU’s.

For More Information on Reliability Excellence for Managers Training

800-556-9589 |

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Course Dates

Series Starting in March 2019: (Charleston)

Session 1: March 19-21, 2019 
Session 2: May 14-16, 2019
Session 3: July 23-25, 2019
Session 4: September 17-19, 2019

Series Starting in August 2019: (Charleston)

Session 1: August 27-29, 2019
Session 2: October 22-24, 2019 
Session 3: January 28-30, 2020
Session 4: March 10-12, 2020

Series Starting in March 2020: (Charleston)

Session 1: March 24-26, 2020
Session 2: May 12-14, 2020
Session 3: July 28-30, 2020

Series Starting in August 2020: (Charleston)

Session 1: August 18-20, 2020
Session 2: October 20-22, 2020
Session 3: January 26-28, 2021

Course Pricing

Price: $7,495

CEUs 8.4

Course Location

Life Cycle Institute, 4360 Corporate Road, Charleston, SC 29405

Course Facilitators

Dave Berube
Paul Borders

The facilitator's wealth of practical experience reinforced many concepts that are inherently difficult to visualize. Kudos to the facilitator! He is an excellent trainer!

Brian Buzard, Maintenance Excellence Manager, Central Arizona Project

The Reliability Excellence for Managers course was very stimulating. In fact, it is the best course I've ever attended! The course materials were excellent and the facilitator was well prepared. He used outstanding instructional techniques and is truly a subject matter expert.

Tim Osborne, Maintenance/Reliability Planner, Rhodia, Inc.

The materials were excellent with great flow and great worksheets that allowed students to understand the principles and philosophy. The facilitator really pulled it all together. He is very knowledgeable about the big picture and presents it in a clear, concise and easy to follow way.

David Thompson, Engineering and Maintenance Manager, Alcoa Mt. Holly

The fourth session of Life Cycle Institute's RxM course brought everything together for me. I am now able to visualize our Reliability Excellence journey.

JIvan Begovic, Swagelok

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